Northern Navajo Medical Center

  • MEDICARE CERTIFIED
Northern Navajo Medical Center was recognized by Centers for Medicare & Medicaid Services as one of model hospitals promoting health and improving quality of life. Northern Navajo Medical Center which is located in Us Hwy 491 North Shiprock, is scientifically measured and assessed by Centers for Medicare & Medicaid Services and is shown to provide good hospital services or products under the Medicare program. Northern Navajo Medical Center is being offered ceritified services and products in New Mexico.
Address:   Us Hwy 491 North
       Shiprock, NM 87420

Phone:   5053686001

County: San Juan
Map and Directions
Participates in: Medicare and Medicaid
CMS Number: 320059 (Centers for Medicare & Medicaid Services provider number)
Certified Agency: Centers for Medicare & Medicaid Services

Ownership Type: Government - Federal
Hospital Type: Acute Care Hospitals
Provides emergency services: Yes
This data is part of the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Initiative. The Hospital Quality Initiative uses a variety of tools to help stimulate and support improvements in the quality of care delivered by hospitals. The intent is to help improve hospitals' quality of care by distributing objective, easy to understand data on hospital performance, and quality information from consumer perspectives.



This data was updated by using data source from Centers for Medicare and Medicaid Services (CMS) which is publicized on Thursday, July 17, 2014. If you found out that something incorrect and want to change it, please follow this Update Data guide.

Below is HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) which is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.


Patients experiences Provider State Nation
Patients who reported that their nurses "Always" communicated well
72%
76%
79%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
8%
6%
4%
Patients who reported that their nurses "Usually" communicated well
20%
18%
17%
Patients who reported that their doctors "Always" communicated well
69%
78%
82%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
10%
6%
4%
Patients who reported that their doctors "Usually" communicated well
21%
16%
14%
Patients who reported that they "Always" received help as soon as they wanted
56%
66%
68%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
18%
10%
9%
Patients who reported that they "Usually" received help as soon as they wanted
26%
24%
23%
Patients who reported that their pain was "Always" well controlled
64%
68%
71%
Patients who reported that their pain was "Sometimes" or "Never" well controlled
14%
8%
7%
Patients who reported that their pain was "Usually" well controlled
22%
24%
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
61%
63%
64%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
23%
19%
18%
Patients who reported that staff "Usually" explained about medicines before giving it to them
16%
18%
18%
Patients who reported that their room and bathroom were "Always" clean
55%
70%
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
18%
11%
8%
Patients who reported that their room and bathroom were "Usually" clean
27%
19%
19%
Patients who reported that the area around their room was "Always" quiet at night
43%
61%
61%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
21%
10%
10%
Patients who reported that the area around their room was "Usually" quiet at night
36%
29%
29%
Patients who reported that YES, they were given information about what to do during their recovery at home
83%
83%
85%
Patients who reported that NO, they were not given information about what to do during their recovery at home
17%
17%
15%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
48%
65%
71%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
15%
11%
8%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
37%
24%
21%
Patients who reported YES, they would definitely recommend the hospital
49%
63%
71%
Patients who reported NO, they would probably not or definitely not recommend the hospital
9%
6%
5%
Patients who reported YES, they would probably recommend the hospital
42%
31%
24%

N/A
Data not available.

         Data which HealthCare6.com use to calculate 5-star rating.

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Northern Navajo Medical Center [CMS No:320059] near Us Hwy 491 North, Shiprock NM

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