Bay Medical Center Sacred Heart Health System

Bay Medical Center Sacred Heart Health System was recognized by Centers for Medicare & Medicaid Services as one of model hospitals promoting health and improving quality of life. Bay Medical Center Sacred Heart Health System which is located in 615 N Bonita Ave Panama City, is scientifically measured and assessed by Centers for Medicare & Medicaid Services and is shown to provide good hospital services or products under the Medicare program. Bay Medical Center Sacred Heart Health System is being offered ceritified services and products in Florida.
Address:   615 N Bonita Ave
       Panama City, FL 32401

Phone:   8507691511

County: Bay
Participates in: Medicare and Medicaid
CMS Number: 100026 (Centers for Medicare & Medicaid Services provider number)
Certified Agency: Centers for Medicare & Medicaid Services

Ownership Type: Government - Hospital District Or Authority
Hospital Type: Acute Care Hospitals
Provides emergency services: Yes
Participates in :
  • General Surgery Registry

Able to receive lab results electronically: Yes
Able to track patients’ lab results, tests, and referrals electronically between visits: No
This data is part of the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Initiative. The Hospital Quality Initiative uses a variety of tools to help stimulate and support improvements in the quality of care delivered by hospitals. The intent is to help improve hospitals' quality of care by distributing objective, easy to understand data on hospital performance, and quality information from consumer perspectives.



This data was updated by using data source from Centers for Medicare and Medicaid Services (CMS) which is publicized on Thursday, July 17, 2014. If you found out that something incorrect and want to change it, please follow this Update Data guide.

Below is HCAHPS (Hospital Consumer Assessment of Healthcare Providers and Systems) which is a national survey that asks patients about their experiences during a recent hospital stay. Use the results shown here to compare hospitals based on ten important hospital quality topics.


Patients experiences Provider State Nation
Patients who reported that their nurses "Always" communicated well
76%
75%
79%
Patients who reported that their nurses "Sometimes" or "Never" communicated well
7%
6%
4%
Patients who reported that their nurses "Usually" communicated well
17%
19%
17%
Patients who reported that their doctors "Always" communicated well
76%
77%
82%
Patients who reported that their doctors "Sometimes" or "Never" communicated well
7%
6%
4%
Patients who reported that their doctors "Usually" communicated well
17%
17%
14%
Patients who reported that they "Always" received help as soon as they wanted
61%
62%
68%
Patients who reported that they "Sometimes" or "Never" received help as soon as they wanted
13%
13%
9%
Patients who reported that they "Usually" received help as soon as they wanted
26%
25%
23%
Patients who reported that their pain was "Always" well controlled
68%
68%
71%
Patients who reported that their pain was "Sometimes" or "Never" well controlled
9%
9%
7%
Patients who reported that their pain was "Usually" well controlled
23%
23%
22%
Patients who reported that staff "Always" explained about medicines before giving it to them
60%
60%
64%
Patients who reported that staff "Sometimes" or "Never" explained about medicines before giving it to them
22%
23%
18%
Patients who reported that staff "Usually" explained about medicines before giving it to them
18%
17%
18%
Patients who reported that their room and bathroom were "Always" clean
64%
69%
73%
Patients who reported that their room and bathroom were "Sometimes" or "Never" clean
16%
11%
8%
Patients who reported that their room and bathroom were "Usually" clean
20%
20%
19%
Patients who reported that the area around their room was "Always" quiet at night
60%
58%
61%
Patients who reported that the area around their room was "Sometimes" or "Never" quiet at night
12%
12%
10%
Patients who reported that the area around their room was "Usually" quiet at night
28%
30%
29%
Patients who reported that YES, they were given information about what to do during their recovery at home
84%
83%
85%
Patients who reported that NO, they were not given information about what to do during their recovery at home
16%
17%
15%
Patients who gave their hospital a rating of 9 or 10 on a scale from 0 (lowest) to 10 (highest)
69%
67%
71%
Patients who gave their hospital a rating of 6 or lower on a scale from 0 (lowest) to 10 (highest)
8%
10%
8%
Patients who gave their hospital a rating of 7 or 8 on a scale from 0 (lowest) to 10 (highest)
23%
23%
21%
Patients who reported YES, they would definitely recommend the hospital
72%
69%
71%
Patients who reported NO, they would probably not or definitely not recommend the hospital
6%
7%
5%
Patients who reported YES, they would probably recommend the hospital
22%
24%
24%

N/A
Data not available.

         Data which HealthCare6.com use to calculate 5-star rating.

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Bay Medical Center Sacred Heart Health System [CMS No:100026] near 615 N Bonita Ave, Panama City FL

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